Pranjali Singh

More from Pranjali Singh

When Phone Support Is Not Enough, Live Chat!

Pranjali Singh

Gone are the days when customer support was a single avenue operation. Answering customer queries exclusively over phone was something...

read more

How WhatsApp Support Helps Accelerate Customer Service Experience

Pranjali Singh

With WhatsApp being one of the highest engagement social platforms, you can't risk not being present there. It is a...

read more

Why Conversational AI is the Next Big Thing

Pranjali Singh

Over 79% of customers prefer live chat because of its quick response and personalized solution. Even it is seen that...

read more

Customer service requirement for business growth

Pranjali Singh

Good customer service is a valuable asset your business needs to possess lifelong. From revenue to reputation, everything is dependent...

read more